Vertu Volkswagen Leeds

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4.8/5 rating

Outstanding

- Based on 48 verified purchases in the last 3 months

Vertu Volkswagen Leeds Verified Purchases

96
Overall
Satisfaction
95
Would
Recommend
598
Total
Purchases

Total Active Purchases:

598

(Verified: 598)

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My experience at Vertu Volkswagen Leeds

My experience at Vertu Volkswagen Leeds could have been better because
When i got my car home i found lots of bodywork issues that i hadnt noticed on my visit to the showroom. In reality itd only when you get the car home that you spend alot more time looking closely at the car. The more i looked the more chips and dints i found. The car is only 9 months old and in my opinion it should have not been sold to me in its condition. I placed too much trust in the dealer.
When i asked about its history the sales person was vague. I have since found "Europecar" stuff in the glove box. I think this explains why there were so many bodywork issues...a hire car is not looked after like a private owner would. Had i have known this i might not have bought it

Mr John Lachuik
11/09/26
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Reviewed on JudgeService

Vertu Volkswagen Leeds's Reply

Hello John,

Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth.

Kind regards, Keith.

11/09/26
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My experience at Vertu Volkswagen Leeds

Vertu Volkswagen Leeds were helpful because they delivered my new car to my home and it was a good price.

Mr Wood
11/09/26
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Reviewed on JudgeService

Vertu Volkswagen Leeds's Reply

Hello Mr Wood,

We're really glad to hear that our team at Vertu Volkswagen Leeds went the extra mile to make your experience with us a positive one. We're glad you found the price of your new car to be competitive, and we appreciate the trust you've placed in us by choosing to do business with us.

Kind regards, Kerry.

11/09/26
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My experience at Vertu Volkswagen Leeds

The staff at Vertu Volkswagen Leeds were good because Alex was particularly helpful and the follow up service from Ryan has been great too

Mrs Simone Hopkinson
11/09/26
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Reviewed on JudgeService

Vertu Volkswagen Leeds's Reply

Hello Simone,

Thank you for taking the time to share your positive experience with us! We're really glad to hear that Alex and Ryan provided excellent support, making a difference in your visit to Vertu Volkswagen Leeds.

Kind regards, Kerry.

11/09/26
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My experience at Vertu Volkswagen Leeds

I'd recommend Vertu Volkswagen Leeds because very friendly& helpful staff, Shane Gough was excellent, but hus approach was replicated by those we dealt with. Noce premises as well.

Mr Stuart Blainey
08/09/26
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Reviewed on JudgeService

Vertu Volkswagen Leeds's Reply

Hello Stuart,

We're truly happy you had a great experience at Vertu Volkswagen Leeds! It's fantastic to hear that our team, including Shane Gough, provided the level of service and friendliness you expected. We're proud of our modern and welcoming premises too, and we'll keep working hard to make sure every customer feels valued.

Kind regards, Keith.

08/09/26
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My experience at Vertu Volkswagen Leeds

Vertu Volkswagen Leeds staff were good because helpful no hard sell and simple process

Mr Ian Perkins
04/09/26
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Reviewed on JudgeService

Vertu Volkswagen Leeds's Reply

Hello Ian,

We're truly happy to hear that our team at Vertu Volkswagen Leeds provided you with a hassle-free experience! It's great to know that they offered the right balance of assistance and no pressure. We'll keep working hard to maintain this level of service for all our customers.

Kind regards, Matthew.

04/09/26
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My experience at Vertu Volkswagen Leeds

My experience at Vertu Volkswagen Leeds was memorable because of the support from Alex during the whole process was great.

Mrs B
01/09/26
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Reviewed on JudgeService

Vertu Volkswagen Leeds's Reply

Hello

We're happy to hear that Alex provided you with fantastic support throughout your experience at Vertu Volkswagen Leeds! We're glad we could make a positive impact on your day.

Kind regards, Dean.

01/09/26

Contact

0113 853 2647

Location

Car Dealer, Vehicle Repair, Used Car Dealer, and Volkswagen Dealer in Leeds, UK

West, Elland Road,

Leeds,

LS11 8TU, UK

Hours

Closed


Wednesday

9:00am - 6:30pm

Thursday

9:00am - 6:30pm

Friday

9:00am - 6:30pm

Saturday

9:00am - 5:00pm

Sunday

Closed

Monday

9:00am - 6:30pm

Tuesday

9:00am - 6:30pm